Frequently Asked Questions

Yes. You pay once and receive lifetime access to the vendor list or the mentorship, along with free updates in our Discord server. No subscriptions.

It will be sent directly to your email as a PDF immediately after purchase.

Yes. Enter your promo code at checkout to receive an instant discount.

Yes. We are confident in our mentors. If you don’t make your first sale within 3 months and you’ve followed all instructions exactly as outlined in our TOS, we will grant you a 100% refund.

You will be assigned a personal mentor who will guide you step-by-step through the entire reselling process — from making your first sale to scaling your business. For more details, click here: Mentorship

After checkout, we will send you our handpicked vendor list to the email you provided. These are the best, verified vendors currently on the Chinese market. For more info, click here: Vendor List

Yes. We partner with Stripe to offer multiple payment methods and a fully secure purchasing experience.

No. WhiteHouseReps chose a fully custom-coded website for complete control over design and backend functionality. This approach helps us avoid unnecessary outages, reduce security risks, and implement customer feedback faster.

This can sometimes happen if our backend server is temporarily waking up from inactivity. Please try refreshing the page and clicking checkout again after a few seconds. If the issue continues, create a support ticket in our Discord server and our team will assist you right away.

First, check your spam or junk folder — sometimes our emails end up there. If you still can’t find it after 10 minutes, please create a support ticket in our Discord server with your order details, and we’ll resend your email right away.